Services

Build and launch

Standing up the system, building on it, and bringing your data along.

Salesforce implementation

New orgs and moves onto Salesforce, set up around how your team works.

  • Litify, CaseCloud or a custom build
  • Configuration, data and training
  • Mitratech CaseCloud Implementations

14 or more implementations. 175 staff trained in the last four.

Custom Salesforce builds

Objects, screens, automation and integrations on any Salesforce org.

  • Lightning Web Components
  • Apex and Flow
  • Built in a sandbox, deployed with notes

Settlement and trust tools that replaced a finance team's spreadsheets.

Data and document migrations

If it exports, it can come into Salesforce. Files into NetDocuments, iManage, SharePoint, Box and more.

  • Mapping and cleanup before the load
  • Test loads and a planned cutover
  • Every record and file checked

852,057 emails archived and matched to notes before deletion.

Connect

Getting other systems to agree with Salesforce.

CallRail integration

A custom integration on CallRail's API. Every tracked call on the right record, with its source and campaign.

  • Call component on each record
  • Call dashboard component
  • Litify, CaseCloud or any Salesforce org

100% of calls matched or created in testing. See the integration

Integrations and sign-on

Documents, membership platforms and identity that agree with Salesforce.

  • NetDocuments, iManage, SharePoint, Box, Docrio
  • Microsoft Entra sign-on and provisioning
  • Repairs to integrations others built

A membership and fees sync repaired for a State Bar.

Legal accounting and trust

Settlements, trust, expenses and fees next to the matter, set up by someone who knows the books.

  • Accounting Seed and LawAccounting implementations
  • Migrations between accounting systems
  • Ongoing accounting management

A handful of accounting implementations, including a seven-phase move from Accounting Seed to LawAccounting, and ongoing accounting for several clients.

Run and improve

Keeping it working, and getting more out of it.

Administration and support

Licenses, security, backups, upgrades and help for your staff.

  • On retainer or by the hour
  • MFA and single sign-on enforcement
  • Upgrades tested before production

A monthly retainer with the firm where I started.

AI for legal teams

Agents that take work off staff, and Claude connected to your Salesforce data.

  • Agentforce agents, including custom builds
  • Claude with read-only Salesforce access
  • Plans that respect your AI policy

25 minutes of vendor invoice entry per run, now review and approve.

Reporting and dashboards

Dashboards leadership trusts, standard reporting, and old data cleared out safely.

  • ABA standard reporting
  • Custom Lightning dashboards
  • Duplicate detection and merge

ABA standard reporting and advanced dashboards for a State Bar.

Not sure which of these you need?

Send a message with what's going on and we'll tell you where it fits.